Assistant Director, Alumni Careers and Professional Development

General Position Summary

Reporting to the Director, Alumni Careers and Professional Development, the Assistant Director will create and implement sustainable measures to help support and grow the alumni mentoring opportunities and be part of the larger alumni and constituent engagement team. This individual will manage two major program areas to provide relevant mentoring opportunities, networking, engagement and career readiness to alumni and current University of Arizona students (via in-person and digital platforms), focusing on the Wildcat Mentor Society and the Bear Down Network.

Responsibilities

Essential Functions/Major Responsibilities:

  • Manages and executes the Wildcat Mentor Society and other resources to support mentoring efforts across the University of Arizona.
  • Manage alumni volunteers interested in mentoring and career support for students and alumni.
  • Tracking of all volunteers involved in mentorship and related career development engagement experiences
  • Manage all campus partnerships related to mentoring programs through the Wildcat Mentor Society and the Bear Down Network
  • Act as the primary liaison for all mentoring programs and resources available through the Bear Down Network (Graduway/Gravyty), the content management systems provider for scaled mentoring programs.

Wildcat Mentor Society

  • Manage all operations of the Wildcat Mentor Society including marketing, recruiting, vetting, training, pairing, and providing top customer service to all participants.
  • Practice research-based strategies for policies and programming to improve retention and overall mentor/mentee satisfaction scores
  • Plan and organize signature and networking events (3-4 per year) for Wildcat Mentor Society.
  • Oversee a campus-wide training program, the Master Mentor certification, to prepare mentors and mentees for successful mentoring experiences.
  • Implement a mentor recognition program to promote mentor retention and spotlight success stories from alumni mentoring.
  • Work with the director to facilitate mentor giving and annual gifts.

Bear Down Network (BDN)

  • Manage the growth and scalability of alumni mentoring across student and alumni populations utilizing the BDN’s features (Cat Chats, Making Connections, Wildcat Mentor Society).
  • Act as the primary liaison and support for all mentoring and alumni networking on the BDN, including the scaled mentoring programs.
  • Create and promote digital content and resources related to mentoring and tools, including the BDN.

Campus Collaborations

  • Work with director to partner with student affairs, Dean of Students, and college units and centers to build relationships and opportunities for collaboration, with the goal of expanding reach of alumni mentorship programs.
  • Work with the director to build campus partnerships to recruit mentees and mentors and explore scalable mentoring programs for diverse populations.
  • Work closely with SECD and the campus Career Council members to build relationships and opportunities for collaboration, with the goal of expanding reach of alumni career and professional engagement opportunities and student to alumni connections.
  • Assist in presentations to campus units and college partners to promote alumni career development and alumni engagement opportunities.

Knowledge Skills and Abilities:

  • Solid communication and interpersonal skills to communicate effectively with all levels of participants in the program, verbally and in writing.
  • Ability to use discretion and maintain confidentiality.
  • Ability to work independently and demonstrated ability to work with diverse constituents and audiences.
  • Ability to organize and prioritize multiple tasks and to manage time to meet deadlines.
  • Proficiency in the use of personal computers and Microsoft Office software (Word, Excel, PowerPoint, and Outlook).
  • Ability to work in a team-based environment and learn new skills as the work environment and customer needs change.
  • Strong work ethic and self-motivation.
  • Ability to solve problems and use professional judgment and discretion.
  • Proven ability to focus on accuracy and provide attention to detail.
  • Excellent oral and written communication skills and ability to work effectively with individuals at all levels; excellent interpersonal skills.
  • Exceptional customer service skills, including phone/email etiquette, with the ability to diffuse tension and maintain a positive demeanor in all situations.
  • Demonstrated cultural competence with commitment to diversity, equity and inclusion values
  • Ability to use of social media as a tool to engage and market services/programs to students, alumni, faculty/staff, and employers.

Minimum Qualifications:

  • Bachelor’s degree or higher plus 3 years of related experience, or an equivalent combination of education and experience
  • Any equivalent combination of experience, training and/or education approved by Human Resources.

Preferred Qualifications:

  • Experience working with volunteers and high-tough mentorship programs
  • Understanding of the mission of the Philanthropy & Alumni Engagement and how this position contributes to fulfilling it.
  • Experience working in diversity, equity and inclusion
  • University of Arizona Alumni
Job Benefits

The University of Arizona and the University of Arizona Foundation offer employees a robust array of enticing benefits. From premium healthcare coverage to tuition reduction to 40+ days off annually (22 vacation, 12 sick, 10 holidays, etc.), employees are well cared for.

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Diversity Statement

Philanthropy and Alumni Engagement is an office comprised of both University of Arizona and University of Arizona Foundation employees, and as such, shares the intuition’s approach to diversity and inclusiveness:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information.

Employer

University of Arizona Foundation

Employment Type
Full-time
Location

Tucson, AZ

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Position: Assistant Director, Alumni Careers and Professional Development

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